Delivery Information

Shipping

We ship worldwide using  ELTA services, which is the regular Postal Service of Greece. The packaging and handling of your order from us takes 15 days the most, since our bags are all handmade and once it is shipped from us it is delivered to you within 10 days the most.

The date of arrival is approximate. We hold no responsibility for possible delays caused by the shipping company. We always e-mail to the costumer the receipt of acceptance of the package by  ELTA and a tracking number so that you can check at any time the exact location of your order till it is delivered to your door.

All our items are safely packaged, so as to be delivered to you in one piece and are shipped insuranced, by ELTA. We hold no responsibility for possible damage of the goods, caused by the shipping company, during transport. In case the parcel during delivery is damaged in any way, it is best not to accept the item or to open it in front of the postman, or take pictures while you open the package. In the rare case the item inside is damaged, you may return it to us to repair it, but all shipping costs from and to you will burden the client. All shipping costs will be refunded when the mailing service remunerate us.